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FAQs

  • General
  • Seller
  • Buyer
General
What is Dolinks platform?

Dolinks is a safe and easy online platform to buy and sell freelance digital services online

How does Dolinks protect my personal information?

Dolinex cares about the privacy of your information and we are keen to protect it, you can read the privacy statement here, the privacy policy is part of our terms of service.

How does Dolinks protect me as a seller or as a buyer from scams ?

One of the main targets of Dolinks platform is to guarantee and protect both the seller and the buyer during the occurrence of the purchase process. The seller must provide the complete service according to the description he provided on his service details page. Likewise, the buyer must pay immediately upon purchasing the service. In the case of any failure by the seller to implement the service, the platform guarantees the return of the money to the buyer. In the event that the seller completes the service completely according to the description of the service, then the platform guarantees to the seller his money

Can I change the username in my account?

You

cannot. The username is specified while registering on the platform for the first time, and it cannot be changed after that.

How do I benefit from Dolinks ?

You can buy services or search for a freelancer who meets your needs in many fields or offer your services for sale in Dolinks and increase your income.

What fields does Dolinks platform specialize in?

Dolinks offers many categories that serve the labor market for both the seller (independent) and the buyer (the business owner). These categories: It is

programming and development – designs and graphics – video and audio – e-marketing – business services – writing and translation – distance training -consulting.

Enable or disable your notification on dolinks app

You can enable and disable notifications for your transactions on Dolinks for the app on your mobile phone through the settings, then enter in push notifications and disable or enable them as you like.

Where can I find my affiliate link and how do I earn from it?

Dolinks gives you an opportunity to improve your income through its affiliate program, as there are many services provided on the platform that can benefit the labor market and business owners. Start marketing through your referral link by sharing it with friends or by advertising through your website, blog or channel On YouTube and start earning.

Where can I find my affiliate link and how do I earn from it?

Now there are two payment methods available on the platform, PayPal and Vodafone Cash (Egypt), and we are trying to introduce many other payment methods soon.

There are a lot of questions. To know more about Dolinks, what should I do?

While you have any questions to learn more about the platform, you can make a support ticket or talk to one of the Dolinks representatives located inside the instant chat box.

? What kinds of service prices are available on Dolinks

There is more than one service pricing available on Dolinex, and the seller can choose the most appropriate one for his service, and these kinds are:

Fixed : Determine a fixed price for the service

Package : Determine an appropriate price for each package

Booking : Determine the price based on the booking dates

Hourly : Determine the rate based on the hourly cost

Monthly : Determine a monthly price

Seller
What fields does Dolinks platform specialize in?

Dolinks offers many categories that serve the labor market for both the seller (independent) and the buyer (the business owner). These categories: It isprogramming and development – designs and graphics – video and audio – e-marketing – business services – writing and translation – distance training -consulting.

Can I change my personal information ?

Yeah ;You can through settings in public profile page, the email, personal photo, experience and skills can be modified, but the username cannot be modified.

How does Dolinks protect me as a seller or as a buyer from scams ?

One of the main targets of Dolinks platform is to guarantee and protect both the seller and the buyer during the occurrence of the purchase process. The seller must provide the complete service according to the description he provided on his service details page. Likewise, the buyer must pay immediately upon purchasing the service. In the case of any failure by the seller to implement the service, the platform guarantees the return of the money to the buyer. In the event that the seller completes the service completely according to the description of the service, then the platform guarantees to the seller his money

Are there any fees charged for displaying my services on the platform ?

There are no fees to be paid to display your services on the platform, as it is free and unlimited number

How and when to withdraw my profits from the platform?

You can withdraw your profits at any time you want, and the minimum amount for withdrawal is $ 20. You can withdraw through Paypal or Vodafone cash(egypt) by entering the list of payments and choosing to withdraw

Is there a commission that is deducted for selling services?

Yes, there is a commission that is deducted after the completion of the sale and its value is according to the level of the seller. Each leveler has a different rate. For more about the Dolinks Levels system, you can visit the Levels page.

Is there a commission that is deducted for selling services?

Of course, the service can be modified after its publication, but the service will be reviewed again by the admin

When does the countdown start to deliver the service to the buyer?

The countdown time for the service delivery time that you specified for the service begins immediately after purchase. Therefore, ensure that your delivery dates are accurate so that you do not get bad reviews from your customers and thus affect your reputation at Dolinks.

Can I extend the delivery time ?

Yes, you can do that by submitting a request to extend the delivery time located at the decision center button on the transaction page, then the buyer appears to request the extension in the specified additional time, then he decides to agree or reject.

Why was my service refused? How can I find out the reason for rejection?

When a service is published by the seller, it is reviewed by the official at Dolinks. In case of rejection an email is sent to the seller and the job is listed on the rejection page in your sales department. If the seller adjusts the errors and publishes them again, it will be reviewed again. By the administration, and in the event that the service is permanently deleted, this means that it does not comply with the Dolinks terms of service.

Can I be notifieed when a request is posted from a buyer ?

Dolinks allows you to specify the sections that you want to be notified of when orders are published by buyers, through the list of order notifications.When a request is published from an interested buyer, you will be notified via email.

? What kinds of service prices are available on Dolinks

There is more than one service pricing available on Dolinex, and the seller can choose the most appropriate one for his service, and these kinds are:Fixed : Determine a fixed price for the servicePackage : Determine an appropriate price for each packageBooking : Determine the price based on the booking datesHourly : Determine the rate based on the hourly costCustom Offers : Unspecified price to be set upon requestMonthly : Determine a monthly price

Buyer
How does Dolinks guarantee that you receive the service?

The Dolinks platform acts as a middleman between the seller and the buyer thus ensuring your right. When you buy a service, the purchase amount remains suspended on the site until you confirm receipt of the service, and then the amount is transferred to the seller’s balance on the site.

How does Dolinks protect my personal information?

Dolinex cares about the privacy of your information and we are keen to protect it, you can read the privacy statement here, the privacy policy is part of our terms of service.

What is Dolinks platform?

Dolinks is a safe and easy online platform to buy and sell freelance digital services online

Can I contact with the seller before purchasing?

Certainly. You will find a "Contact" button inside each service, through which you can contact the seller (freelancer) to inquire about the service he provides in order to make sure that it is the right service for you.

Can I cancel a order ?

Yes, you can cancel the order, subject to the approval of the seller, through the "Mutual cancellation request" from the "Resolution Center" button on the transaction page. But in the event of disagreements, you can resort to arbitration to look into the matter, and in the event that the order is canceled, the money is returned to your account, but the payment fees are deducted

What do I do if a seller is harassing me?

In this case, you must go to the User Profile of who harassed and bothered you, then press the "Report" button and select the appropriate type of report for your situation and send it to us, and we will take appropriate measures about it.

How can I become a seller ?

You can join us as a seller through "Become a Seller" page, we will need some information about your experiences and skills to start offering your services on Dolinks.

How can Top Up balance on Dolinks?

You can topup your balance on the platform by entering the Payments, then choose topup, then choose the appropriate payment method to recharge your balance.

How do I find the perfect seller and the right service ?

In Dolinks there is a reputation and rating for each seller, which is determined by the reviews and ratings of previous clients who have been dealt with before. There is a CV for each seller containing his experiences, skills, and previous work, and it is available on the seller’s personal page

What should I do in the event of a dispute with the seller ?

You can resort to the arbitration request through the "Resolution Center" button in the Transactions page.

What do I do if I cannot find the service I am looking for?

You can publish your request from " Post a Request " list, and from it a notification is sent to the sellers in the same field of the requested service, and then freelancers start sending the customized offers for your request.